Smartifik
Conversational Marketing & Chat
What is Smartifik?
Smartifik is FI-based (Internet Software & Services). Smartifik is located in Oulu Finland.
What does Smartifik do?
You can analyse and modify Smartti's interactions with customers using its Control Panel. Statistics about chats, product searches and recommendations give information on the performance of Smartti. Chat logs offer a convenient way to read through past conversations and get valuable insights about your customers' interests. You can also join conversation in real-time using the live chat feature. The Q&A section can be used to teach Smartti how to answer questions. To get you started, we have collected 100 frequently asked questions that you can fill in to easily reduce your customer service workload. If Smartti encounters questions that it cannot answer well, it saves them to the Q&A so that you can easily teach the answers to it later.
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