Content Marketing Marketing Technologies

INK

Long gone are the days when you were forced to send copy to a developer for publishing. And finally the days of leaving SEO to SEO...

Grammarly

Grammarly makes sure everything you type is easy to read, effective, and mistake-free. Try it today:

AddThis

AddThis share buttons, targeting tools and content recommendations help you get more likes, shares and followers and keep them com...

Flickr

Flickr is almost certainly the best online photo management and sharing application in the world. Show off your favorite photos an...

Pathfactory

PathFactory is the top Content Intelligence Platform for B2B marketers, providing AI-powered content experiences that drive revenu...

BuzzSumo

BuzzSumo allows you to discover the most shared links and key influencers for any topic. It's free to use and you can run a search...

Evernote

Evernote is an app designed for note taking, organizing, task management, and archiving.

Feedly

Feedly connects you to the information and knowledge you care about. We help you get more out of you work, education, hobbies and...

Medium

Welcome to Medium, a place to read, write, and interact with the stories that matter most to you. Every day, thousands of voices r...

Clearscope

We have the industry's most advanced optimization platform to help you produce relevant, high quality content that attracts more s...

Copytesting

Improve your website copy using quantified data from real people, and increase your sales. Copy testing for websites, email, value...

Google News Publisher

Google LLC is an American multinational technology company that specializes in Internet-related services and products, which inclu...

Uberflip

Uberflip is a cloud-based Content Experience Platform that lets businesses create remarkable content experiences for every stage o...

GatherContent

We help teams organise, structure, produce, manage and migrate website content. GatherContent integrates with popular CMS'. Sign u...

Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services.

Percolate

Percolate is the marketing software trusted by the world’s top brands.

Shareist

Keep your audience engaged: capture content and automatically post it to social and communication platforms.

Visme

Easily Create online Presentations, animations, animated HTML5 banners, infographics and other rich visual content free in your br...

Weavatools

Never get lost in your search again! Keep track of what is important & Organize your research with Weava, a free but powerful rese...

Amplience

Amplience:The Retail Engagement Platform – Discover more about the Retail Engagement Challenge here.

Answerbase

Add a Q&A system to your website in just minutes, with Answerbase's powerful question and answer software for online communities a...

Curated

Curated helps you send email people look forward to receiving.

Infogram

Infogram is an easy to use infographic and chart maker. Create and share beautiful infographics, online reports and interactive ma...

Libsyn

Libsyn (Liberated Syndication) offers the best, most complete podcast hosting and publishing services available. With Plans starti...

Rss

Our podcast hosting service allows you to set up your podcast and RSS feed in less than 3 minutes. Fully customizable. Apple and S...

Smartling

Smartling helps brands gain a more dominant global position by transforming the way their content is created, consumed and experie...

TechSmith

Start communicating more effectively. Check out Camtasia, Snagit, and TechSmith Relay. Visit the site to learn, buy, and get suppo...

Techvalidate

SurveyMonkey is the world's leading People Powered Data platform that enables individuals and companies to have conversations at s...

Trendemon

TrenDemon accelerates revenue and pipeline for marketers with AI-based web personalization and content marketing insights, serving...

8-pointarc

Content effectiveness software that scores and analyzes content pinpointing areas to improve and stand out, tests new content and...

Acrolinx

Acrolinx's content optimization software helps the world's greatest brands create great content at scale that's on-brand and on-ta...

Advantagecsp

Advantage CSP is a flexible content services platform that powers your business — in all its digital forms.

Adzis

Auto generate content for your online portal with this ecommerce content engine for eCommerce/classified/real-estate/aggregator po...

Airim

Effortless and Personalized. Make self-help easy for users on your website or web app

Arkadium

Arkadium provides publishers & brands interactive, brand-safe content that keeps users on your site while building engagement,...

Atomic Reach

Artificial Intelligence Content Marketing Platform

Auphonic

The automatic audio post production webservice, using signal processing and machine learning techniques.

Automatedinsights

The patented Wordsmith natural language generation platform generates human-sounding narratives from data

Backly

Reg.ly is an accredited .ly domain registrar offering instant search and purchase of .ly domains with 24/7 support. Customers can...

Bannersmall

Custom creative web banner design ads,animated web banners and animated banner ads for digital marketers. Orders are delivered wit...

Beacon

1

Beegit

Team-based online writing software that removes barriers across your organization to create, edit and approve web content. Try it...

Boost The News

Monitor news about your brand, competition and industry. Estimate their traffic. Promote them and reach a larger audience. Try it...

Brandpoint

Brandpoint is a full-service content marketing agency and has specialized in content strategy, creation and distribution for over...

Brojure

Create engaging smart brochures, proposals, presentations, and content with Brojure, the leading content creation software.

Ceralytics

Our content intelligence platform and audience insights empower organizations with the data they need to create effective content...

ClearVoice

Create great content again and again with our easy-to-use content marketing platform and talent network. See how you can succeed w...

CLIPZINE

The CLIPZINE is a visual curation platform. Collect -> Classify -> Create your zine

Cloudwords

Cloudwords gives you the power to deliver global campaigns and localized assets with speed and scale.

Communique

Communiqué brings together a powerful, proven King Content toolset to help streamline the creation, management and measurement of...

Concured

Concured Home (Staging)

Content Fleet

With Content Marketing, we craft digital content for our customers that is fun, creates additional value and is measurably...

Content Raven

Generate net new revenue from your content Deploy a secure content marketplace with full eCommerceand a Netflix-style user experie...

Content-insight

Content Science is an end-to-end content company that transforms content for customer and employee experiences through consulting,...

Contentdj

With ContentDJ's editorial calendar software, you can say goodbye to spreadsheets! Try for free now!

Contentfly

Draft specializes in on-demand content writing services, connecting clients with vetted writers to produce high-quality content qu...

Contentgems

We're your no-code content discovery tool. Find unique articles to share with your audience, no matter where they are. A service b...

Contentlaunch

ContentLaunch is the first content marketing software built for small and medium sized businesses (SMB’s). Cloud based and intuiti...

Contently

Contently helps brands do great content marketing at scale—with smart technology, content strategy expertise, and a network of 50,...

ContentMX

End to End Content Marketing that Increases ROI: Includes Strategy, Content, Publishing and Delivery of an Audience as Leads

Contentnet

This page isn't redirecting properly

Contento

Contento provides content tools for better SEO and offers optimization and placement services with top publishers to help business...

Contentools

Create. Collaborate. Publish. All in one place. Contentools is a content marketing automation platform to streamline and manage co...

Contentop

A SAAS based Content Writing Software with a human-like brain. Not like other article spinning softwares. It's a simple, quick, in...

Contentrunner

Content Runner connects talented writers who create content with the people who need it. Get content for your website or make extr...

Contentsnare

A content gathering tool that helps digital agencies get website & marketing content from their clients on time, in the right form...

Contentstadium

Content Stadium empowers teams to create images, animations and videos within seconds. Content according to your brand guidelines,...

Contentstudio

ContentStudio offers a content discovery tool that makes content curation blogs and social media effortless for business in any ni...

Contfeed

Contfeed is a social content display platform that helps businesses & brands displaying user generated multi-network social co...

Contidio

Contidio - The Content Marketplace. Creative content from any source in one place. More choice when buying content, save money and...

Cooperatize

Buy sponsored content on blogs and work with social media influencers. Scale your influencer marketing campaigns with Cooperatize.

Crescendo

Organize content marketing efforts with our new content planning, creation and collaboration tool. Assign and schedule content. Sh...

CrowdSource

We manage a crowd of qualified writers, editors and moderators to solve large-scale content creation or data problems quickly and...

Crowdynews

Crowdynews is a platform that gathers and filters relevant social media content and posts it in real time next to topical, popular...

CueContent

End to end content marketing for B2B brands: Content creation, publishing, distribution & lead generation. CueContent enables cont...

Curata

Curata's software enables marketers to scale content marketing to grow leads and revenue.

Curationsuite

Curation Suite a WordPress content curation plugin that works with any theme and any plugin you have. Easily publish & curate cont...

Customerstories

Customer Stories is a company that provides an intelligent customer reference platform for modern marketers to curate, promote, an...

Cutnut

The Cutnut story editor is the easiest solution to create and share vertical stories for publishers and brands. One tool for socia...

Datasine

datasine empowers marketers with intelligent, data-driven insights to improve the performance of creative content.

Designcrowd

Crowdsourced logo, freelance graphic and web design at DesignCrowd. 611,299 freelance designers compete to create amazing designs...

designfeed.io

Create clean, beautiful graphics for your blog, social media or email in seconds.

Desygner

Desygner is a free graphic design software with hundreds of ready-made beautiful templates which can easily be tweaked, shared and...

Dilogr

DilogR is a video marketing engagement platform that helps businesses engage their customers through personalized content. The pla...

DOZ

DOZ provides a all-in-one Marketing software and vetted on-demand marketers to help you run and master your Online Marketing.

Drip.fish

Use Drip.Fish and instantly create your own content hubs. A content hub allows you to uniquely pool your branded and social media...

Drumup

DrumUp is a powerful content marketing, curation and social media management tool. Discover and curate trending content, and sched...

Easel

Easel.ly is a simple web tool that empowers anyone to create and share powerful visuals (infographics, posters)... no design exper...

Ebyline/IZEA

Ebyline, acquired by IZEA, connects brands with 12,000+ global freelancers for content creation, offering a seamless hiring proces...

EditorEye

Empower your employees with the best insights to identify new sales prospects, collaborate around market innovation and thought le...

Edu buncee

Buncee lets you create amazing things to share with everyone!

elink

elink is an all-in-one content marketing tool to curate and publish email newsletters and web pages in minutes. Grow your audience...

Embedly

Embedly delivers the ultra-fast, easy to use products and tools for richer sites and apps.

Emphatic

Get social media content that engages your customers. Try it free.

EngageYa

Engageya is the world’s largest content and native advertising platform for emerging markets, with vast reach in: North Africa, Mi...

Epictions

Epictions offers a Content Intelligence Platform for marketers, providing insights on brand, competition, and industry for better...

Expertfile

Showcase your people. Improve your reputation and increase revenue​ with the only platform designed to leverage your hidden expert...

eZdia

eZdia delivers seo friendly, creative & scalable enterprise content writing and management solutions to the best companies in...

Fabl

Fabl is a design-driven cloud publishing platform that increases audience engagement, social amplification, and call-to-action con...

Factmata

Factmata is tackling fake news and misinformation by building a crowdsourced community platform, leveraged by artificial intellige...

Factr

Factr helps businesses, teams, and individuals find and share the information they need, and make better decisions.

Faveeo

Collaborative intelligence for web and social media. Social media intelligence and analytics for teams. Discover the trends, conce...

Filestage

Easy Content Review & Proofing For Teams. Review videos, images, and documents all in one place.

Finity

We use AI to create insights about your industry and automate digital content for your marketing.

Flockler

Flockler helps you to display Instagram images, Facebook posts, Tweets, LinkedIn posts, and more on any digital service to increas...

Fluidtopics

Fuid Topics is a Content Delivery Platform. Publish your Technical Documentation and Product Documentation into a self service por...

FMG Suite

FMG Suite is an all-in-one financial advisor marketing platform that offers lead generating websites, integrated digital marketing...

Foleon

Whomever you're targeting, it's content that engages your audience, fills the pipeline, and drives results. So make yours an exper...

Getchute

End-to-end solution for visual marketing - Uncover consumer & competitive insights, manage UGC & publish content to websites, soci...

Getflowbox

Let your customers tell your story – a modern tool for collecting and using UGC to increase conversion, find fans and increase eng...

Getrevue

We believe everybody should send a newsletter. We are here to make it extremely simple to send yours today and start a conversatio...

Getwebcube

Web Cube - the Comprehensive eCommerce and CMS Cloud Platform for Growing Your Brand Online.

Ghostwriter

GhostwriterAI is the AI-based content marketing platform. Our AI profiles, segments, suggests and supports the creation of content...

Gingersoftware

Powerful and effortless desktop & mobile solutions for improving your writing and productivity. Ginger Software is your personaliz...

Hemingwayapp

Hemingway makes your writing bold and clear. Put in text and see where you can simplify your prose. Try it at http://www.hemingway...

Hipcast

Upload, Manage, and Publish your podcasts in the cloud with Hipcast.

Home passle

Passle is a sales and marketing platform which helps your busy experts create timely, engaging content to drive your blog, newslet...

Hyscore

Companies need to understand and structure data. We use AI and Machine Learning algorithms to analyze any kind of digital content...

Inboundrocket

Learn how Inbound Marketing can help you get more traffic from the customer you want. With our Wordpress plugin we let you you foc...

Inboxinsight

Inbox Insight amplify content to a global community of 3.5M+ active business professionals, at the right time, in the right way, s...

Instantmagazine

Quickly create stunning interactive web content without relying on developers or designers. Use our Drag & Drop editor to prod...

Intellyo

Intellyo gives your enterprise a voice in the digital world by building & tracking your communication strategy in one turnkey solu...

Limber

Limber is a content marketing automation platform and social marketing management platform that connects with Twitter, Linkedin an...

Limk

Limk is a content distribution and discovery platform that helps websites grow traffic while reaching highly engaged audiences.

LingoHub

Translation services for web, mobile and software projects

Lino

On the Lino blockchain, content creators, viewers, and all other contributors are fully and fairly incentivized to maximize long-t...

Lumina Datamatics

Lumina Datamatics is one of the best online publishing service providers involved in developing eBooks, Retail Solutions & tac...

Meetcortex

Cortex is an enterprise social media marketing platform, powered by Artificial Intelligence, that helps marketers create more enga...

Memsource

Manage your translation workflow more efficiently with Memsource. Join the other global companies who have leveraged Memsource’s a...

Messagepath

Improve the quality and speed of written customer communications. MessagePath’s software helps you write the right words and helps...

Miappi

Miappi increases engagement and conversions by helping brands license and leverage user-generated content for websites and omni-ch...

MotionPoint

MotionPoint solves the operational complexity and cost of website localization.

Narrativescience

Tableau is a business intelligence and analytics platform that helps people see and understand their data. Their products and serv...

Navigaglobal

The Naviga Content Engagement Platform has you covered.

nDash.co

nDash.co provides content creation software & services to the world's leading brands and agencies. Sign up for free. Build your co...

NewsCred

NewsCred is the leading enterprise content marketing company. NewsCred delivers content marketing solutions that drive business re...

NEWSCYCLE Solutions

Newscycle expands into content services with Acquire Media acquisition READ MORE Tools for creating, producing and publishing cont...

Newstogram

Newstogram is a technology company specializing in dynamic personalization for digital media and e-commerce. They help publishers...

Odyssiant

Odyssiant is an enterprise SaaS customer engagement journey platform that acquires and manages customers through their journey fro...

Olapic

The #1 Visual Commerce & Marketing Platform. Olapic turns consumer-generated content into your most valuable brand asset.

Openr

Openr is a digital marketing tool that helps activate earned content to drive action. By adding messages to shared content, Openr...

paper.li

Collect content that's aligned with your customers' interests, and deliver it wherever they are. Automatically share con...

Parllay Studio

Parllay is a Brand and Audience Engagement company with a portfolio of Social/Mobile Digital Marketing products: -Parllay Now...

Parse

Parse.ly partners with digital publishers to provide clear audience insights through an intuitive analytics platform.

Perkuto

Perkuto, the leader in Marketo & MarTech Consulting. Experts in implementation, customization and management of Marketo and yo...

Persado - The Marketing Language Cloud

Persado’s Marketing Language Cloud enables marketers to identify the language and emotions that resonate with consumers to increas...

Phrase

“Everyone being able to collaborate and feel the progress while translating our products. It also has great and easy integrations,...

Phrasee

Phrasee® is AI that specialises in language generation for marketing copy. We use artificial intelligence to generate language for...

Piktochart

Piktochart is a web-based graphic design tool and infographic maker trusted by 11 million users. With Piktochart, users can easily...

Pivian

Get more B2B lead with our inbound content marketing and lead generation software. Setup your own Resource Center in minutes. Try...

Pixlee

Leading Visual Marketing Platform for Brands using user-generated content from Instagram, Facebook, Twitter and more

PixTeller

Easy-to-use design tool to make images. Create your own #designs for Social Media, Website, Blog, #Covers, #Flyers, #Invitations,...

Pixxfly

The world's first complete, video marketing engine, used by agencies, corporations, and independent marketers at all levels.

Po

Po.et is a set of decentralized protocols and applications focused on content ownership, discovery, and monetization in media. Our...

Postplanner

Need to improve your social media marketing? Post Planner helps you find & schedule top performing content to reach more followers...

PowerPost

Combining Technology And Brand Journalists To Create and Distribute Content. Reduce Dependency on expensive ad agency fees Leverag...

Pressly

Pressly allows large organizations to collaborate, distribute, and engage with content at a faster rate. Clients include: Roger...

Priceonomics

Data crawling, visualization and analysis

Primas

Primas is a movement to bring quality, credibility and accountability back to the internet in the form of a decentralised platform...

Publicate

FACT: Email has the highest ROI of any marketing channel. Easily create newsletters that get results. Works with Gmail, Outlook an...

Publishsosimply

PublishSoSimply is a digital publishing platform that enables users to create, publish, and read interactive and responsive multip...

PublishThis

PublishThis helps businesses produce better content more often for the web, email, & social so they can achieve content market...

Pulsepoint

PulsePoint is accelerating data and programmatic health technology to deliver contextually relevant and personalized health inform...

Pure Focus

Pure Focus is a Full Service Digital Agency based in Santa Monica, CA, specializing in developing and executing innovative Digital...

Qordoba

Enterprise localization with machine learning, modern collaboration and an ecosystem of integrations to translate, optimize &...

Quadrigram

Quadrigram is an online visualization data tool that will help you to improve and make interactive presentations for every purpose...

Quark

QuarkXPress 2020 is Here! No Subscription Required. Includes the Features you’ve been asking for with Four additional feature upda...

Rallyverse

Rallyverse helps marketers create, curate and share content. Our patented technology that makes you the Editor-in-Chief of your co...

Raven360

Onboard Sales faster and increase revenue. Provide the right training, content and messaging for complex product sales in one easy...

Reactandshare

Engagement tools and actionable analytics for content and communications teams. SMBs, Enterprises, Government, Non-Profit. Build d...

RebelMouse

RebelMouse powers social websites with our revenue-focused DCMS platform that’s engineered to ride the bleeding edge of digital pu...

Revcontent

Revcontent is the world’s fastest growing content recommendation network, powering over 250 billion content recommendations per mo...

Rundown

Rundown helps professional content teams in media, agencies and brands win the internet. It uses machine learning, automation, and...

Scoop.it

Professionals: Create and grow your online presence in minutes by publishing curated content. || Marketers, business owners a...

ScribbleLive

Engage with your audience like never before. ScribbleLive is your end-to-end content marketing platform. Create & tell engagin...

Scripted

/

ShareRoot

Creating value for businesses through social media and digital tools and optimising real-world evidence to advance technologies fo...

Showhows

ShowHows is a company that provides beautiful interactive visual instructions. They allow users to create and share step-by-step t...

Shuttlerock

Shuttlerock is a powerful content marketing platform. Create a steady stream of consented UGC. Use authentic visual content within...

Simplereach

SimpleReach helps brands, publishers, and agencies improve content marketing ROI using predictive analytics and data-driven insigh...

Skyword

Apply the art and science of content marketing to your growth strategy. Digital content provider services backed by advanced conte...

Socialboost

Social Boost is a Blogger and Influencer Network that provides advertising services to help businesses reach their target audience...

Sourcepoint

Sourcepoint is a practical privacy software company trusted by influential brands, offering a content compensation platform for a...

SqueezeCMM

IS YOUR CONTENT PERFORMING AS EXPECTED? BRAND NEW AND MEANINGFUL INSIGHT INTO YOUR CONTENT PERFORMANCE THROUGH CONTENT TAXONOMY.

Startafire

Grow and expand your audience by recommending your content within any link you share

Storychief

StoryChief puts everything you need to get your content marketing done in one place. Organise, structure & publish your content mu...

Storyliner

storyliner accompanies you in an artificial intelligence-backed creation process with inspiration, tips and recommendations. Regis...

StoryPorts

The power of a search engine with real-time email content automation and a drag-and-drop studio, capture content anywhere and shar...

Storyshaker

Der Storyshaker bietet die Möglichkeit, eigenen redaktionellen Content mit User Generated Content zu verknüpfen und gemeinsam auf...

Storystream

Seamlessly activate real content created by customers, experts and influencers across your marketing. Grow brand engagement, trust...

Tacticrealtime

The TACTIC™ platform is designed to enable brands and advertisers to reach targeted audiences across a wide range of digital platf...

Tchop

tchop is a tech start-up based in Berlin that provides a turnkey solution for combining editorial content with social media featur...

Textmetrics

Textmetrics enables organisations to create target group specific and companywide consistent content based on AI and augmented ass...

Thesocialboard

Best UGC platform & social media aggregator for marketing solutions that increase trust, engagement, and conversions. Start 14 day...

Thismoment

ThisMoment.com is a SaaS platform that offers digital marketing solutions for brands to connect with their audiences through perso...

TrackMaven | Marketing Analytics Software

TrackMaven's marketing analytics software helps marketers prove ROI and improve results on 18 integrated digital and social channe...

Translations

If you need a Translation Agency or Translator, we provide Certified Translations, Website Translation, Legal Translations, and Pr...

Trap

Trapit increases sales revenue and brand reach by making it ridiculously easy for businesses to engage in social selling, employee...

Triberr

Triberr is a marketing automation suite for influencers and bloggers who want to amplify the reach of their content with intuitive...

TruEdit

TruEdit is a secure, cloud-based content and workflow management platform for teams to connect, create, and communicate the langua...

Upcontent

UpContent is an AI-powered content discovery platform that helps users build trust and deepen relationships through curated conten...

Upscri

Newsletter signup forms that embed on Medium

Us copify

Quick, quality content from approved US copywriters. Order online in seconds!

Usetopic

Topic is your AI writing assistant that optimizes your content to drive more organic traffic.

Venngage

Join over 1 million people creating their own professional graphics with our easy to use infographic maker. Sign up for free and c...

Verance

Verance is a leader in AI, interactivity, and content protection solutions with decades of industry expertise in watermarking. The...

Verblio

Need expert blog & content writing services? See how Verblio can give your site professionally written website content & blog post...

Vibrantmedia

This highly viewable video ad is called Vibrant InArticle and is the industry’s first user-initiated out stream solution. Users di...

Videoblocks

VideoBlocks.com is the first subscription-based resource for downloading stock footage, video, looping motion backgrounds and more...

Viralcontentbee

Have you been thinking about starting a new project? Do you have a cool idea of a startup? The first step is to validate your star...

Visual

Create engaging infographics, videos, and ebooks for your marketing campaigns. We make premium content creation fast, simple, and...

Vobilegroup

Vobile is a leading global provider of digital content asset protection and transaction software as a service (SaaS). They offer c...

Voraka

create deliver measure | content Quick Turn Around Time robust processes Extensively tested process workflow that can handle hundr...

Vwriter

vWriter's unique content marketing platform helps you with content creation, management and distribution to build authority, influ...

Welocalize

Welocalize provides translation and localization services to help businesses reach global audiences with precision and efficiency.

Wochit

Wochit is a video creation platform for media companies and brands looking to expand audience engagement through the power of vide...

Workgroups

The world's most powerful online platform for content review. Learn more about our approval software and schedule your free demo!

Wriber

Wriber speeds up your writing, optimizes for brand & SEO, and drives more customers to your website.

WriterAccess

Small army of writers.Big platform in the cloud. WriterAccess is the fastest-growing content sourcing platform that makes it easy...

Written

We've created the first clean, well-lighted place for content licensing between bloggers and marketers. We're driven by one goal -...

Wyzowl

Wyzowl are one of the world’s market leading animated video production companies. We’ve created 3,000+ videos for 1,500+ companies...

Xrintelligence

.ratio-16-9 { padding-top: 56.25%; /* This is your aspect-ratio */ } .ratio-inner { display: block; position: absolute; left: 0;...

Yespath

YesPath: Account Engagement Platform using machine learning to help sales teams win big accounts with real-time recommendations.

Youzign

Youzign is a free and easy-to-use design software that provides a wide range of design tools for creating graphics for social medi...

Yseop

Yseop is an artificial intelligence software company whose product suite writes reports like a human being but at the speed of tho...

Zencastr

Record your Skype or Hangouts podcast guests in high quality directly from their web browser

Zencontent

IZEA is a marketing technology company that connects brands with influential content creators and publishers. Their platform enabl...

Zerys

Zerys is a content marketing software platform and writer marketplace with over 60,000 professional freelance writers and editors...

Zest

Zest is a new-tab feed of content suggested by marketers, for marketers. All manually moderated

Zoomin Software

customer experience software, Optimize the customer experience, improving customer success